Social Housing & Rapid Digitalisation: Working Together (and Apart)
EBZ/EFL Summer School for Young & Early Career Professionals | 05–12 July 2021, Online
5 July 2021Save the date
Social & affordable housing providers around Europe are dealing with rapidly changing conditions. Specifically, in the COVID-19 crisis, the digitalisation of many of their organisational functions & services has sped up. Housing Europe as one of the co-organisers has planned this programme & hoped that our patterns of living will soon normalise, the year 2021 has many of us asking if higher levels of remote working and digital service provision are becoming the new normal.
- Register for this summer school, HERE.
This 2021 edition of the Summer School for Young and Early-Career Housing Professionals will be delivered through an interactive online platform in sessions designed to fit around other work or activities. It will bring our students into discussion with leading experts to learn about emerging practices in digitalising housing and community services to meet the needs of diverse communities, and to empower their residents to help each other. Students will work together to learn how organizational practices are changing around Europe, and to critically evaluate digital and smart home innovations by identifying the risks they pose – as well as the benefits they offer – for housing providers, tenants and communities. Our highly interactive programme will combine lectures and discussions with small team collaborations, enabling students to learn from their international peers and establish networks despite lockdowns. Teams will research, discuss and then present recommendations for challenges relating to digital inclusion, community capacity building, smart home technology, new income streams for social housing, and remote working. With EFL and EBZ Business School’s assistance, their findings and recommendations will be collated into an international report.
Agenda:
Monday, 05 July 2021
Theme 1: Social and affordable housing around Europe
Theme 2: Delivering tenant services digitally
10:00-10:30
Welcome & Introduction
- Prof. Dr. Jan Üblacker
Professor for Housing and Neighborhood Development EBZ Business School - Ben Pluijmers
Chairman, European Federation for Living - Joost Nieuwenhuijzen
Managing Director, European Federation for Living - Dr. Anita Blessing
Research Coordinator, European Federation for Living
10:30-12:00
The State of Housing in the EU
- Alice Pittini
Research Director, Housing Europe
Discussion & Quiz: Social Housing Around Europe
- Dr. Anita Blessing
Research Coordinator, European Federation for Living - Alice Pittini
Research Director, Housing Europe
Digitalization & Quiz: Social Housing Around Europe
- João Gonçalves
Innovation and Project Manager, Housing Europe
Test breakout rooms in student teams
12:00-14:00
Free period
14:00-15:00
Workshop: Digital Innovations in Accessible Tenant Services for Social Landlords
- Ninesh Muthiah
CEO Home Connections UK
15:00-15:45
Introduction to the group exercise and Q&A
- Prof. Dr. Jan Üblacker
Professor for Housing and Neighbourhood Development, EBZ Business School - Dr. Anita Blessing
Research Coordinator, European Federation for Living
Tuesday, 06 July 2021
Theme: Harnessing digital technology to build community capacity and resilience
10:00-12:00
Digital Platforms for Tenants and Communities Engagement
- Alexander Weihe
Innovation Management Vonovia
Digital Inclusion and Community Capacity Building
- Kenne Amissah
Digital Inclusion Manager, Clarion Futures Digital
Group discussion and activity
12:00-14:00
Free period
14:00-14:50
Neighbourhood Social Integration and Digitalisation: What do We Know?
- Prof. Dr. Jan Üblacker
Professor for Housing and Neighbourhood Development, EBZ Business School
14:50-16:00
Team work session #1 (breakout rooms)
Wednesday, 07 July 2021
Theme: New income streams from digital technology: Business models for affordable landlords
10:00-12:00
Business Strategies for Social Landlord Service Development
- Dr. Oliver Falk Becker
Corporate Development Manager, Gewobag, Berlin - Roman Riebow
IT manager, Gewobag, Berlin
Digital Innovations in Building Energy Data Collection
- Dr. York Ostermeyer
Associate Professor, Chalmers University of Technology
Discussion and activity
12:00-14:00
Free period
14:00-15:00
When ‘Smart’ Technology Goes Wrong for Tenants and Social Landlords
- Dr. Anita Blessing
Research Coordinator, European Federation for Living
Business Risks for Social Landlords and SWOT Analysis Activity
- Prof. Dr. Jan Üblacker, Professor for Housing and Neighbourhood Development, EBZ Business School Dr.
- Anita Blessing
Research Coordinator, European Federation for Living
15:00-16:00
Team work session #2 (breakout rooms)
Thursday, 08 July 2021
Theme1: Making smart homes and buildings work for tenants and affordable landlords
Theme 2: Hybrid models for working together beyond COVID-19, combining the strengths of digital and face to face working
10:00-11:45
How to Achieve Empathic Innovation – Smart Devices Tenants Feel Good About
- Prof. Masi Mohammadi
Chair Smart Architecture, TU Eindhoven
Discussion and activity
11:00-12:00
Hybrid Models for Working Together Beyond COVID-19, Combining the Strengths of Digital and Face to Face Working
- David Williams
Partner at Campbell Tickell
12:00-14:00
Option for virtual lunch meeting and/or further group work if desired
14:00-14:45
Social Housing Film Session & Festival in Helsinki in 2022
Introduction by
- Diana Yordanova
Communications Director, Housing Europe
Friday, 09 July 2021
Theme: Harnessing digital technology for community crisis response
10:00-11:45
Digital Support Strategies for Heatwaves and Adaptation for COVID-19
- Lucie Lescudé-Plaa
Paris Habitat
Digital Innovations for Care and Support Through Crises
- John McLean
Chief Executive, Radius Housing, Northern Ireland
Discussion and activity
11:45-13:00
Free period with option for virtual lunch meeting
13:00-14:45
Team work session #3 (breakout rooms)
Monday, 12 July 2021
Theme 1: Working together (and apart)
Theme 2: Our visions _ Team presentations
Course evaluation and feedback
10:00-11:00
Qlinker: Lessons from an All-Digital Housing Association
- Daan Peters
Director of Business Development at Mitros - Henk Korevaar
Ambassador and International Liaison at CorpoNet
11:00-12:00
Team work session #4 (breakout rooms)
12:00-13:30
Free period
13:30-15:30
Team presentations and final discussion (Course evaluation)
Option for virtual drinks
The participation fee is 500,00 € per person; if employed by a company that is a member of EFL European Feder-ation for Living (EFL), a reduced fee of 350,00 € applies. EFL will cover the cost of the first two participants from any EFL member or associate organisation.
Register for the summer school, HERE.
Get more information, HERE .